With a strong user-centred emphasis, the SHAPES project presents a methodological approach based on the creation of personas and on the identification of illustrative use cases, conceived as stories that describe the actions and decisions of a user of the SHAPES Platform, in the particular context of ageing and the reinforcement of the autonomy and the independency capabilities of older individuals.
The use cases consider the needs of the SHAPES Platform’s users in the functional, personal, emotional and medical domains, and they intend to illustrate the breadth and variability of existing technological solutions to support the quality of life of older individuals. A set of thirteen use cases focused on the delivery of care services, including reading assistive technologies, the gathering of information in the Internet, meal ordering and medication reminders. The self-management of chronic conditions is a specific albeit transversal case study, common to several SHAPES personas, and may be extended to monitoring technologies, namely the monitoring of the living ambient, the monitoring of blood glucose and heart rate and the monitoring of post-hospital care. Other case studies address location, namely involving older individuals with neurodegenerative diseases, video monitoring at home to prevent falls, cognitive exercises and rehabilitation exercises with robots.
EDGE benefits from SHAPES’s use cases to better identify the adaptations that are required for the eCare Platform so as to meet pressing user needs, to be able to proceed with its integration with the SHAPES Platform and to contribute in the development of the scenarios to support the pilot activities that will multiply across Europe from 2021.